Learn how this Director of Customer Engagement & Community used data to prove ROI, driving engagement and business outcomes in their B2B customer community.| Community-Led Alliance
Whether you're managing a forum, a social media group, or a brand community, keeping a close eye on what happens in your community is crucial.| Community-Led Alliance
Ask any community manager to describe their role, and you’ll likely hear a mix of relationship-building, content strategy, event coordination, and even data analysis.| Community-Led Alliance
Starting out in community management? Looking to make a career change and pivot into a community manager job, though you’re not entirely sure how to go about it?| Community-Led Alliance
Community-led businesses, where members drive growth and decision-making, are rare. In this article, The Alliance's COO takes you through how they've leveraged CLG to build a thriving community-led org.| Community-Led Alliance
By tracking the right metrics, community managers can make informed decisions that contribute to sustainable growth and increased member satisfaction.| Community-Led Alliance