New light on the ACA agent scandal - by Andrew Sprung
The amended complaint in a putative class action suit alleges that dozens of health insurance agencies were involved in unauthorized plan-switching| xpostfactoid.substack.com
The amended complaint in a putative class action suit alleges that dozens of health insurance agencies were involved in unauthorized plan-switching| xpostfactoid.substack.com
Unauthorized plan-switching in the ACA marketplace, whereby health insurance agents access an existing enrollee’s account, list themselves as the agent of record (AOR), and switch the enrollee into a different plan without the enrollee’s knowledge or consent (or with nominal, uncomprehending consent), obviously hurts enrollees who try to use their health insurance and find that they’re no longer enrolled because they’ve been switched to a different (often inferior) plan.| xpostfactoid.substack.com
Agents and brokers connecting consumers with Affordable Care Act plans now have to jump new hurdles to change their coverage, following mounting complaints about unauthorized plan switching.| Healthcare Dive
