General Stanley McChrystal commanded forces in one of the most results-driven environments imaginable — yet his deepest insight about leadership has nothing to do with outcomes. If someone whose career depended on winning wars discovered that results aren't what leadership is about, what does that say about how the rest of| Leading Sapiens
"We can’t control systems or figure them out. But we can dance with them."| thelsweekly.substack.com
"Radical transparency" is often touted as a leadership virtue. So why do leaders still struggle with openness? Using the Johari Window's Quadrant 1 (Open/Arena), this article examines the complexities of leadership transparency and presents a nuanced approach to mastering openness in leadership. Through the lens of Quadrant 1 (Open/| Leading Sapiens
Why do some people thrive in complexity while others buckle under pressure? A key factor is the level of cognitive flexibility. In this piece, I examine what cognitive flexibility means, why it’s critical to leadership, and strategies for building it. A World Economic Forum's Future of Jobs Report ranked| Leading Sapiens
Is leadership about substance or perception? The truth is, it's both. You must not only be effective; you must also appear effective. Impression management — first introduced by Erving Goffman — has been widely studied and researched. And it's especially relevant to leadership. In this piece, I dig into Goffman’s framework| Leading Sapiens
Henry Mintzberg was one of the first to identify a comprehensive set of managerial roles that captured the reality of managerial work. Later, he updated this original list into an overall management model. In this piece, I examine the importance of Mintzberg’s managerial roles and management model, and how| Leading Sapiens
This is part II of a series on loosely coupled systems. Building on Karl Weick's notion of loose coupling introduced previously, I examine how leadership in these organizations differs from traditional command and control structures. Chinese appliance manufacturer Haier pioneered a radical organizational model called RenDanHeYi, which loosely translates to| Leading Sapiens
Training in biases is standard fare these days. However, I see managers regularly fall for one particular bias: the fundamental attribution error. Unlike other biases, FAE directly affects several aspects of leadership. In this piece, I dive into what fundamental attribution error is, how it trips up leaders, and ways| Leading Sapiens
We are being constantly told to be better communicators. As part of this push, courses and programs tell us to become "active" listeners. But this active approach towards listening can actually be counter productive and make our communication worse, not better. Consider some of the common recommedations of active listening:| Leading Sapiens
Effective leadership hinges on the ability to view organizational challenges from multiple perspectives. Gareth Morgan's eight metaphors of organization gives leaders a versatile set of lenses to examine challenges. In this piece, I introduce each of the organizational metaphors, their significance, and how to use them for strategic reflection. Why| Leading Sapiens
Traditional authority—titles, commands, and rewards—has lost its edge in the modern workplace. What compels people is trust, respect, and admiration. This is the essence of referent power—a subtle but effective form of power that inspires loyalty and performance without coercion. It is effective but rare. In this| Leading Sapiens
Understanding and using power is key to effective leadership. The French-Raven model of power bases is a good primer on the different types of power. This post introduces this foundational framework of power and the 6 types: coercive, reward, legitimate, expert, referent, and information power. In 1959, social psychologists John| Leading Sapiens
What makes some folks and certain teams more powerful than others in organizations? What is the source of their power? In contrast, why do others despite having competence and positional authority are ineffective? This is one of a series on power in organizations. I focus on Gareth Morgan’s classic| Leading Sapiens
Control was the dominant management paradigm in early twentieth century industrial factories. A century later, in many modern workplaces it continues to be dominant and mostly goes unquestioned. Often we don’t even realize that this is the case. But in knowledge work, context is a far more effective and| Leading Sapiens
There are scores of tomes written on “authentic” leadership, but all too often in practice they come across as farce. People simply don’t trust managers — perhaps the reason why authentic leadership is a cottage industry of its own. A primary reason for this mistrust is the disconnect between the| Leading Sapiens
The framework of ethos, pathos, and logos was developed in the 4th century BC by Aristotle. It’s a simple but also robust model for effective persuasion and communication that has withstood the test of time. And yet most leaders are either unaware or it, or don’t really know| Leading Sapiens
Transitioning into leadership roles can be especially challenging for experts/specialists. The domains of competence framework explains why.| Leading Sapiens
In his classic The Adult Learner, Malcolm Knowles makes the distinction between creative leaders and controlling ones. By understanding teams and organizations as systems, and their energy as a parameter, one approach tries to control energy while the other works on releasing energy in the system. Leadership as controlling vs| Leading Sapiens
Leaders have to master the basics of the human OS. We examine these core attributes that underlie all frameworks of human peak performance.| Leading Sapiens
Our habitual ways of looking at time in linear, spatial terms can limit us. Human time is different from mechanical clock time. Do we know the differences?| Leading Sapiens
It's easy for leaders to delve in content and control. But what is more effective is CONTEXT. Why do they keep ignoring context? Why is control easier?| Leading Sapiens
Managing effectively using data is all the rage today. But most of it is shallow "hard data". The real challenge is to get so called “soft data”. How do you get the real pulse of your teams, or your customer’s true opinion? There’s a simple method that can| Leading Sapiens
Deliberate practice is a proven research-backed framework to improve performance. Here's how you can use it to increase leadership effectiveness.| Leading Sapiens
Framing is a key skill to create psychological safety and improve performance. But most leaders are unaware or don't know how to get better at it.| Leading Sapiens
Leadership development is usually about positive abilities. Negative Capability is often forgotten but equally critical. What is it and what prevents it?| Leading Sapiens
Ever wonder why that particular initiative of yours never got traction? Organizational politics kills more initiatives than people realize, and happens both at leadership and individual contributor levels. Understanding some of the dynamics can help to better navigate the terrain. Three organizational layers and their experiences * The individual contributor: You| Leading Sapiens
The systems thinking iceberg is a useful thinking model for leaders when dealing with intractable problems that never seem to go away. Part of the challenge is what the model calls “events” — surface level issues that are constantly on our radar — which are essentially fire-fighting, but that never really address| Leading Sapiens
Setting high standards is well understood. But a critical step often gets left out. Bezos captured this key idea in his 2017 shareholder letter.| Leading Sapiens
How do you view your role of leader or manager? Is it as a chess master or a gardener? The lure of control Often unknowingly, leaders and managers suffer from the myopia of control. The underlying ethos is of knowing everything, solving problems directly and having everything under control. It's| Leading Sapiens
Our actions, and by extension performance, stem from thinking that is based on a set of hidden mental models. How do you uncover these mental models and change them? One way is to understand and practice the concepts of single-loop and double-loop learning. Professional sports teams use postgame films and| Leading Sapiens
When we communicate, there are several layers of invisible filters that can muddle the message. Knowing the most common communication filters we use can help avoid the traps of miscommunication and make sure our message gets across. Why we use filters One key aspect of leadership is that your words| Leading Sapiens
Naïveté is considered a liability. But is it really? We've been oversold on the merits of sophistication and cleverness, meanwhile missing out on the benefits of a considered approach to naiveness.| Leading Sapiens
Leaders are often cautioned to watch their actions and behavior because it sets an example and gets replicated through the organization. Which begs the question: why do people copy leaders? The common explanations tend to be psychological. But it goes beyond simple carrot and stick notions from behaviorism. There's a| Leading Sapiens
The default way of looking at leadership ability is in terms of skill, style, or talent, which in turn drives actions and behaviors. But skills and talents are not sufficient for effective leadership. There’s another simpler but necessary step — the decision to lead. In this view, leadership is a| Leading Sapiens
The art of observing the observer| thelsweekly.substack.com
Locus of control refers to how we view circumstances in terms of the amount of control we have over situations and the experiences that affect us. I look at locus of control specifically in the context of leadership and management: how locus of control impacts leadership performance, and how it| Leading Sapiens
Understanding systems thinking is a must for modern leaders. In Reading the Room, David Kantor outlines a list of leadership capacities based on systems thinking and structural dynamics. They are particularly useful as a reference for developing your own leadership philosophy, practice, and model. Some of the terms Kantor uses| Leading Sapiens
Understanding the different types of goals can dramatically increase how effective we are at goal setting. It's more than the generic SMART goals framework.| Leading Sapiens
Leaders are paid to think clearly. And a big impediment to clear thinking is what CBT/REBT calls Cognitive Distortions: errors in thinking or thinking traps we commonly fall for. Most high-performers are not pathological, but instead fall for them when upset or in high-stress situations. In this post, I| Leading Sapiens
Most managers suck at giving effective, constructive feedback. Equally, most of us are bad at receiving and processing constructive feedback. This is a lost opportunity for everyone. Edgar Schein, professor emeritus at MIT, was one of the foremost experts in organizational behavior and interpersonal interactions. He articulated a set of| Leading Sapiens
A deep dive into Amazon's leadership principles, complete with videos and reading recommendations.| Leading Sapiens
Why do people leave managers, not jobs? Herzberg’s theory of hygiene factors vs motivators, satisfiers vs dissatisfiers, might explain why.| Leading Sapiens
Almost everyone has the term “problem-solving” featured prominently in their resumes. Conversely, barely anyone uses the term “problem-setting”. Except in complex domains like leadership, problem-setting is often more critical than problem-solving. What is problem-setting, how is it different from good old problem-solving, and why is it critical to effective leadership?| Leading Sapiens