Customer service trends in 2025 include growing use of generative AI, increased focus on customer trust, and maintaining the human touch.| The Future of Commerce
Explore the top 2025 customer service trends - AI support, personalization, omnichannel, and predictive care - reshaping CX into a powerful engine for growth, loyalty, and competitive advantage.| Kayako
Your customer service team could be your next data breach. Discover the hidden risks of third-party support—and how to lock them down.| Polymer
Brands’ customer experience is declining: Consumers are frustrated over shrinkflation and AI customer service, forcing retailers to do more to demonstrate their value to cautious shoppers.| EMARKETER
Customer service statistics can help plan for future trends and upgrade CX. Learn 92 of the most important in our guide.| Zendesk
Adjust your CX strategy to align with evolving customer preferences. Stay ahead by exploring current customer experience trends.| blog.hubspot.com
Customer service statistics can help plan for future trends and upgrade CX. Learn 92 of the most important in our guide.| Zendesk