We’ve listed five ways marketing managers can use Net Promoter Score to more accurately track the results of their marketing campaigns.| Retently CX
In this article, we will give you a few reasons why Net Promoter Score should become an indispensable metric for any B2B company.| Retently CX
Explore how the Airbnb Net Promoter survey drives growth and loyalty, and discover the power of well-implemented surveys.| Retently CX
Learn the tactics and strategies on the opposite end of the NPS scale - the world’s least successful companies, from a churn perspective.| Retently CX
Explore the specifics of ongoing, interval-based and touchpoint-based NPS campaigns, and learn how to align your strategy with your business goals.| Retently CX
Getting a high NPS score is a good start, but you should also go the extra mile and perform an in-depth survey analysis. Here are 12 pointers.| Retently CX
We looked into the most popular channels (email, in-app, SMS, phone and messenger) for running NPS surveys and analyzed what they are best suited for.| Retently CX