Use the contact center maturity model to learn how organizations can adopt AI to enhance efficiency, improve customer experiences, and drive revenue.| blog.miarec.com
All times are in GST. 8:00 am – 8:45 am Registration and Light Breakfast 8:45 am OPENING REMARKS by Harvard Business School Club of the GCC and Harvard Faculty Chairs Karim LakhaniDorothy & Michael Hintze Professor of Business Administration at the Harvard Business School, Co-founder and Chair of the Digital, Data, and Design (D^3) Institute […]| Digital Data Design Institute at Harvard
AI anxiety is stressing out U.S. workers nationwide. We outline 7 ways HR professionals can lead employees confidently into the future of work.| blog.accessperks.com
A full guide to help you build your own customer feedback analysis solution using Large Language Models and Generative AI.| Thematic