Improve Your NPS score by following the 4 golden rules. There are another 14 actionable strategies for improving your Net Promoter Score| Customer Thermometer
Net promoter Score (NPS) is the most important metric to track. Learn how to calculate NPS, create an NPS survey & how to analyze NPS results| Customer Thermometer
9 excellent example NPS survey questions to use as a templates. Learn which NPS questions are best to ask and how to deal with NPS responses.| Customer Thermometer
Stop dreading thanks, but no thanks. Learn how to ask for testimonials using proven psychology. Finally turn happy clients into raving fans.| JRR Marketing