Agent Self-Coaching: How to Achieve World-Class QA and Csat
Agent self-coaching creates ownership for improving agent performance. The more agents turn to themselves for the answers, the more self-confident they become.| SQM Group
Agent self-coaching creates ownership for improving agent performance. The more agents turn to themselves for the answers, the more self-confident they become.| SQM Group
SQM's on-demand agent self-CX soft skills training empowers agents to take charge of their professional development.| SQM Group
