6 Best Customer Success Tools: Groove for customer success insights. ConvertKit for customer onboarding and customer success retention. Trello for roadmap transparency. Slack for internal messaging. Calendly for scheduling customer success chats. Zoom for demos and webinars.| Groove Blog
Spoiler: the best help desk software for small businesses doesn’t exist. Instead, it’s about the right fit for your growing team.| Groove Blog
Get tips on how to create tailored experiences, boost efficiency, and elevate buyer satisfaction through customer service segmentation!| Groove Blog
Having trouble inspiring your support team? Boost customer service motivation (and effectiveness) with these seven tips for small businesses!| Groove Blog
A knowledge base isn’t just a collection of articles—it’s a tool that makes customers happier and can quickly reduce support inquiries by 33% (or more!).| Groove Blog
What is a help desk? Let's explore some definitions, talk about what help desks can do for your business, and help you find the right one!| Groove Blog
