9 Brick-and-Mortar Tactics to Steal for Your Ecommerce Store
From eye-level placement to impulse buys, see how brick-and-mortar tricks translate into ecommerce success. Real tactics, zero fluff.| Retently CX
From eye-level placement to impulse buys, see how brick-and-mortar tricks translate into ecommerce success. Real tactics, zero fluff.| Retently CX
Learn the tactics and strategies on the opposite end of the NPS scale - the world’s least successful companies, from a churn perspective.| Retently CX
Just like monitoring your health is an ongoing process, keeping track of the business health is a commitment, making NPS crucial for success.| Retently CX
Let's break down the key stages of the buyer’s journey in ecommerce & retail and explore the relevant customer surveys for each touchpoint.| Retently CX
Customers no longer pick brands for individual products or services; instead, they choose the business that delivers the best experiences.| Retently CX
CSAT is a survey methodology you can use to track customer satisfaction levels. Here’s a practical guide for an in-depth CSAT overview.| Retently CX
Widely adopted by ecommerce companies, 5-star surveys have become a common feature of the shopping experience and a key performance indicator.| Retently CX
A strong NPS can fuel your business growth, generate word-of-mouth referrals from Promoters and help you grow without spending as much.| Retently CX
Getting a high NPS score is a good start, but you should also go the extra mile and perform an in-depth survey analysis. Here are 12 pointers.| Retently CX
Companies with high NPS usually enjoy high customer retention levels, but what exactly do they have in common that makes such a thing possible?| Retently
Customer lifetime value is a metric any growth-oriented business should focus on. Here are 14 proven tactics to boost your CLV and generate more revenue.| Retently CX
Is it better to survey customers on a regular basis, such as at the end of every quarter, or to survey customers after an important event or transaction?| Retently CX
