Recruiting internal staff to test a user interface should be a last resort. Consider potential biases before drawing any conclusions.| Nielsen Norman Group
No matter which prototyping tools you use, the same tips apply to preparing a user interface prototype for the most effective user research.| Nielsen Norman Group
Preparing a guide for a user interview ensures that topics relevant to your research questions are covered, and that the interview captures in-depth information about people’s lives and needs.| Nielsen Norman Group
Participants log daily activities as they occur to give contextual insights about real-time user behaviors and needs.| Nielsen Norman Group
Follow these tips to effectively evaluate a site’s navigation hierarchy and to avoid common design mistakes.| Nielsen Norman Group