Soft skills are personal attributes and interpersonal abilities that enable individuals to interact effectively and harmoniously with others| Communication Theory
Social intelligence refers to how people attempt to make sense of the social world and to understand self and others. Socially intelligent people tend to be empathetic, thoughtful, understanding and aware. This concept was introduced by Edward Thorndike in 1920.| Communication Theory
Anger management is a process to reduce anger or manage it more productively. It includes techniques that help in reducing the physiological arousal and emotional pain that accompanies anger.| Communication Theory
Emotional Intelligence refers to one’s ability to recognize and monitor own emotions and others, to motivate themselves and manage their own emotions and that of others and exercise self-control.| Communication Theory