First Insight is expanding its partnership with M&S. Initially launched in 2015 with a focus on the lingerie category, the tie up now encompasses the retailer's entire Clothing & Home business, allowing it to boost customer engagement and brand perception across all categories.| Retail Technology Innovation Hub
A new startup Doji is enabling online fashion fans to create their AI likeness, try on real products and shop their favourite looks. In a LinkedIn post, CEO and Co-founder Dorian Dargan (formerly of Meta, Apple and YouNow), said: "Until now, it’s never been possible to try-on clothes when shopp| Retail Technology Innovation Hub
Retail Technology Innovation of the Week is a series brought to you by RTIH, and sponsored by 3D Cloud, highlighting stand out deployments, launches, and initiatives by retailers and tech suppliers. And this week we’re focusing on Attensi, which has unveiled Attensi RealTalk.| Retail Technology Innovation Hub
As an avid TikTok user, I've spent countless hours scrolling through my feed, entertained by the endless stream of creative content. Yet, despite my regular use of the app, I had never ventured into its online shopping realm. I was a bit sceptical, to be honest. However, a recent irresistible deal c| Retail Technology Innovation Hub
Temu has been named one of the fastest growing apps in the United Kingdom, achieving a 53% year-over-year growth in monthly active users, according to Similarweb's Digital 100 Report. This ranks Temu as the second fastest growing app in the UK, with monthly active users rising from 6.5 million in 20| Retail Technology Innovation Hub
The Quality Group, a specialist in sports nutrition, and supplements, has deployed a new distributed order management solution, Fluent Order Management. Headquartered in Elmshorn, Germany. The Quality Group sells over 2,000 individual products in the health, weight loss and fitness sector through br| Retail Technology Innovation Hub
VusionGroup has inked a contract extension to accelerate the deployment of its solutions across the entire Walmart U.S. 4,600-store fleet. ‘’We are pleased with the results of the programme roll-out this year and are looking forward to further expanding to more stores. Digital shelf labels have been| Retail Technology Innovation Hub
Yesterday, we reported on Ocado customers being left fuming as the online grocery retailer cancelled deliveries at the last minute. Shoppers were asked to rebook slots on Monday and Tuesday and were offered a £20 voucher by way of apology. The end to Ocado's woes in now in sight, however.| Retail Technology Innovation Hub
Ocado experienced warehouse issues over the weekend, resulting in some London customers’ long booked Christmas orders being delivered without chilled or frozen foods. Shoppers took to social media to vent spleen. e.g. “Well done, Ocado, you've properly let yourself down. Over 30 items, all of our c| Retail Technology Innovation Hub
‘Black November’ has gotten off to a poor start for the UK e-commerce space, with sales dipping markedly in the first two weeks. IMRG’s Online Retail Index, which tracks the online sales performance of 200+ retailers, reported a -5.9% year-on-year (YoY) decline in the week commencing 28th October, t| Retail Technology Innovation Hub
In-store automation and communication solutions provider, Pricer, has announced a collaboration with Google Cloud. The tie up, which sees Pricer’s Plaza platform enabled by Google Cloud, promises to deliver greater speed, scalability and security to power in-store efficiencies and drive enhanced cu| Retail Technology Innovation Hub
Lamps Plus has implemented Manhattan Associates' Demand Forecasting and Inventory Optimisation solution (DFIO). “Given the complexity and interdependence of demand forecasting and inventory management, and the critical importance of getting it right, we knew our legacy approach was no longer adequat| Retail Technology Innovation Hub
In October, we reported that former Amazon executive Dave Clark had unveiled his new company, Auger, and announced that he’d raised a $100 million seed round led by VC firm Oak HC/FT. Now we can reveal that Alex Ceballous, whose CV includes serving as VP, Worldwide Corporate Development at Amazon,| Retail Technology Innovation Hub
Primark has this week announced two notable new store openings, one in Bolton, UK, and one in Bydgoszcz, Poland. In a LInkedIn post, the retailer said: “From Bydgoszcz to Bolton, it was a busy day for Primark teams as we opened the doors to two new stores."| Retail Technology Innovation Hub
FIGR Ventures, a newly established family office fund, has announced its first portfolio investment into TRUSS, a UK-based tech startup powering fashion resale with AI enabled data infrastructure. TRUSS was founded by Warwick University graduates Woody Lello (CEO), Felix Jackson (COO), Jack Cardwell| Retail Technology Innovation Hub
UK parcel delivery company, Evri, has announced a partnership with accessiBe to improve website accessibility using artificial intelligence (AI). Last month, Evri announced a new plan to become the most accessible company of its type in the UK as it estimates one in four home deliveries go to disabl| Retail Technology Innovation Hub
Benuta, an online store for rugs, has deployed Constructor’s e-commerce search and product discovery platform. In addition, it will use Constructor’s AI Shopping Assistant, a conversational product discovery tool.| Retail Technology Innovation Hub
Trevor Sumner is joining i-Genie, an AI and machine learning powered startup founded by former Unilever insights execs Stan Sthanunathan and Paul Van Gendt in 2023. Sumner, who is taking on the role of Head of Growth, is a retail technology veteran whose CV includes holding the position of CEO at Pe| Retail Technology Innovation Hub
Sensei and Cinemas NOS are bringing autonomous shopping to the movie going experience. In a LinkedIn post, Sensei said: “Going to the cinema should be pure enjoyment - immersing yourself in a great story, laughing out loud, or holding your breath during a suspenseful scene. But let’s face it: waitin| Retail Technology Innovation Hub
Primark last week opened four stores in four different countries on the same day, a first for the budget retailer. The move represents an investment of over €45 million from the business, creating 580 new jobs and adding 130,000 sq. ft. of selling space to its global footprint.| Retail Technology Innovation Hub
Etsy is making big changes to its C-suite, which it says are unrelated to its disappointing financial performance. The shakeup closely follows the release of mixed third-quarter results during October. Kruti Patel Goyal, currently Chief Executive Officer at Etsy's Depop subsidiary, has been appointe| Retail Technology Innovation Hub
Michael Mitrani, VP E-commerce, Innovation and Marketing at Super-Pharm, has taken to social media to discuss recent AI related work. This has included catalogue enrichment. In a LinkedIn post, he said: “Every new product uploaded by a seller to our marketplace is automatically processed to improve| Retail Technology Innovation Hub
Oskar Jakobsson, Director Customer Solutions at ICA Gruppen, has taken to social media to reflect on self-checkouts following some recent store tours. In a LinkedIn post, he said: “In today's fast paced retail environment, with customers more stressed than ever, self-checkout systems have become in| Retail Technology Innovation Hub
Recursive has wrapped the second instalment of Puma Arcade, the immersive experience it has been refining over the past 18 months; this time in Puma’s new Las Vegas flagship store. The 25,000 square foot space, which spans three stories, aims to “redefine what it means to be a bricks and mortar loca| Retail Technology Innovation Hub
UK-based online marketplace OnBuy says that it has gained more than 31,000 new VIP customers in just two weeks thanks to the launch of its loyalty programme. It released its new VIP programme on 22nd November, providing a way for returning customers to claim double the cashback rewards.| Retail Technology Innovation Hub
After a pilot with Walmart Chile, Shopic’s AI powered smart cart technology is now rolling out to five Líder Express stores.| Retail Technology Innovation Hub
Sanjay Dash has left Amazon where he spent almost 20 years, most recently serving as Vice President Technology - Amazon Physical Stores. In a LinkedIn post, he said: “After 19 incredible years at Amazon, it’s time for me to take the next step in my journey."| Retail Technology Innovation Hub
Retail Technology Innovation of the Week is a series brought to you by RTIH, and sponsored by 3D Cloud, highlighting stand out deployments, launches, and initiatives by retailers and tech suppliers. And this week we’re focusing on MeetKai and the Detroit Pistons who have officially launched Detroit| Retail Technology Innovation Hub
Cannon Beach, AZ , a new mixed use destination in the US, is deploying Zippin’s checkout-free shopping experience. Spanning 37 acres, Cannon Beach is anchored by the Revel Surf park, the world’s first to feature both a large traveling wave and a stationary rapid surf wave.| Retail Technology Innovation Hub
Alibaba International Digital Commerce Group has announced the US launch of Pic Copilot, an artificial intelligence driven e-commerce design tool tailored for small and medium-sized enterprises (SMEs). This features 12 tools aimed at making tasks such as swapping image backgrounds, perfecting images| Retail Technology Innovation Hub
MeetKai and the Detroit Pistons have officially launched Detroit Pistons World, a new virtual fan experience. Powered by MeetKai’s digital twin technology, people can step into an immersive environment that transports them directly into an exact digital replica of the Pistons’ home court at Little C| Retail Technology Innovation Hub
SafetyCulture reports an $AU165 million funding round, giving it a valuation of $AU2.5 billion. This was led by Airtree Ventures and is the largest initial investment the venture capital firm has made. SafetyCulture’s Founder and CEO, Luke Anear, says: “We are excited about the opportunities the rou| Retail Technology Innovation Hub
UPS is working on a project with autonomous indoor drone systems specialist Verity. In a LinkedIn post, it said: “We’re raising the game in warehouse automation We’ve recently teamed up with Verity to implement autonomous inventory tracking to better serve our customers. Keep an eye out as we share| Retail Technology Innovation Hub
Last week, Primark held a Data and AI Week event, bringing together colleagues from across the business to discuss the likes of ESG reporting and the retailer’s digital customers. In a LinkedIn post, dated 6th September, Daniel Doran, Data and Analytics Business Partner at Primark, said: “As we reac| Retail Technology Innovation Hub
Earlier this year, we reported that Primark was expanding its Click & Collect service to all the retailer’s 184 stores in Great Britain by the end of 2025, following an 18-month trial. Elsewhere, Primark is continuing its deployment of self-checkouts.| Retail Technology Innovation Hub
ZigZag has taken a look at the returns policies of the UK’s 130 largest retailers, finding that 33% now offer a paid returns policy - up 17% year-on-year.| Retail Technology Innovation Hub
Sendcloud, a shipping platform for e-commerce, has announced the promotion of Ana Silvério Rodrigues to Chief Customer Officer. “Bridging the gap between merchants and carriers, we have a unique opportunity to elevate the delivery experience for end-consumers,” she says.| Retail Technology Innovation Hub
The Red Sea crisis has forced UK retailers to accelerate their stocking ahead of the key Christmas trading period, according to supply chain management consultancy INVERTO, part of Boston Consulting Group. This has already meant that the shipping industry has had to work throughout the traditional s| Retail Technology Innovation Hub
Spain-based delivery app Glovo has launched Glovo Brands Ads Manager, a new platform that aims to help brands realise the full potential of retail media.| Retail Technology Innovation Hub
Tata Consultancy Services (TCS) has expanded its eight-year partnership with Primark, announcing a new five-year deal involving the retailer’s IT systems and new store openings.| Retail Technology Innovation Hub
Trust Retail reports that it is implementing its Inventory and Stock Management solution across the East of England Co-operative’s (East of England Co-op) food stores. East of England Co-op is the largest independent retailer in the eastern England region spanning communities across Essex, Suffolk,| Retail Technology Innovation Hub
Consumer electronics brand, Casio, has increased conversion rates on its Casio and G-Shock UK sites by using Nosto’s Commerce Experience Platform to personalise the experience for customers buying its watches, calculators, and musical instruments. With its products sold widely via major high street| Retail Technology Innovation Hub
Transcend Retail Solutions, a Tesco subsidiary led by its Strategy Director Oliver Vogt, is providing the UK supermarket giant’s software and hardware to international grocers, leveraging its vast experience in this space to enable them to fulfil online orders from their own stores. A first deal has| Retail Technology Innovation Hub
The Very Group, operator of digital retailer Very, has launched training to develop its data professionals through a new degree level data academy. It says that the initiative will aim to further improve the retailer’s data capability to support decisions that enhance the customer experience, increa| Retail Technology Innovation Hub
Nayax, a commerce enablement payments and loyalty platform, reports that Keren Sharir has been appointed to the newly created role of President in addition to her current role of Chief Marketing Officer (CMO).| Retail Technology Innovation Hub
Following Asda's acquisition of 116 petrol forecourt sites from the Co-op in 2022 in a £600 million deal, the grocery retailer faced the challenge of delivering a seamless and efficient user experience at these new locations. Evolve provided the essential infrastructure for this project.| Retail Technology Innovation Hub
Digital payments specialist, Checkout.com, says it has helped Holiday Extras streamline and increase the performance of its payment processes through the use of virtual cards. Holiday Extras is used by more than 11 million travellers every year to book airport parking, airport hotels, airport lounge| Retail Technology Innovation Hub
More than 85% of UK retailers plan to offer steeper festive discounts; a significant increase when compared to the last two years where only 54% in 2023 and 57% in 2022 planned to go down this route. That’s according to Fiverr International, which surveyed 2,539 consumers and 2,508 small-to-medium b| Retail Technology Innovation Hub
Flashfood, a marketplace for affordable groceries, has announced the appointment of Chris Taylor as Chief Financial Officer. He joins from shopping app ShopThing, where he was the VP of Finance & Operations.| Retail Technology Innovation Hub
Amazon is now offering same-day grocery delivery from select Metropolitan Market locations serving customers in the Greater Seattle area. Customers in Sammamish, Queen Anne, Tacoma and Crown Hill can now place grocery orders online.| Retail Technology Innovation Hub
Flex, which offers a way for direct-to-consumer health and wellness brands to begin accepting HSA and FSA payments online, has raised a $3.2 million seed round from Y Combinator, SV Angel, Precursor, Liquid 2 Ventures and others. Flex says it will use the funding to accelerate product development an| Retail Technology Innovation Hub
Just Eat has announced a nationwide partnership with REWE Group, one of Germany’s largest supermarket chains. Customers in the country can now have groceries delivered to their homes within 45 minutes. The service is initially available in over 40 cities.| Retail Technology Innovation Hub
Virtual gaming platform Roblox has its sights set firmly on the e-commerce space. It has announced a global partnership with Shopify that will allow creators of Roblox experiences, including brands and retailers, to sell physical goods directly within the platform via Shopify’s checkout.| Retail Technology Innovation Hub
Roku has launched the first stage of its partnership with Currys Connected Media, the retail media network offshoot of omnichannel tech retailer, Currys, to run Connected TV (CTV) video ads on its platform. In a first of its kind partnership for Roku UK, Currys and its partner brands will be able t| Retail Technology Innovation Hub
European personal shopping service, Outfittery, has announced Diana Pulnar as its new Chief Product & Tech Officer (CPTO). In a LinkedIn post, CEO and Co-founder, Julia Bösch, said: “Our journey together spans years. I first met Diana several years ago, and I immediately knew I wanted her on our| Retail Technology Innovation Hub
MediaMarkt, a German multinational chain of stores selling consumer electronics with over 1,000 locations in ten countries in Europe, has announced the newest addition within the retailer’s ‘Lighthouse' concept. This is pitched as a store that brings together technology, innovation and experience in| Retail Technology Innovation Hub
These are the RTIH retail systems articles that caught your fancy during August, including Woolworths Group, Takeoff Technologies, Oak + Fort, EY, Shopify, Ocado, Hanshow, Mattel, and the 2024 RTIH Innovation Awards.| Retail Technology Innovation Hub
Retail Technology Innovation of the Week is a series brought to you by RTIH and sponsored by 3D Cloud, highlighting stand out deployments, launches, and initiatives by retailers and tech suppliers. And this week we’re focusing on Nespresso UK, which has partnered with HIVED, an all electric delivery| Retail Technology Innovation Hub
Fastn has announced a $2.6 million seed funding round led by LiveOak Ventures and Antler. Leveraging AI, the startup aims to simplify the process of composing and connecting modular components, focusing on reusability, adaptability, and observability.| Retail Technology Innovation Hub
Accenture has expanded its partnership with Unilever to simplify its digital core and apply generative AI to drive efficiencies and improved business agility. Hein Schumacher CEO, Unilever, says: “We have already introduced 500 AI applications across Unilever, helping us to reach new levels of effic| Retail Technology Innovation Hub
Nespresso UK has partnered with HIVED, an all electric delivery service, on sustainable coffee orders in London. The aim of the tie up is to enhance the customer experience while notably reducing carbon emissions.| Retail Technology Innovation Hub
Asda has announced that customers in six locations will now be able to purchase refurbished TVs in what is being pitched as a first for a UK supermarket. The grocery giant has launched a trial which has seen it refurbish three models of returned HD LED Smart Sharp and Polaroid TVs at its ERC (electr| Retail Technology Innovation Hub
