Brands that understand the underlying dynamics of WOM are creating armies of advocates and mountains of revenue in the process.| Extole | Customer Engagement Platform
Customer-led marketing is essential for customer-led growth, where businesses leverage existing customers to advocate for the business and expand reach.| Extole | Customer Engagement Platform
There are over five billion social media users on planet Earth, which means social marketing is a powerful tool for inciting awareness and excitement for your brand. But tread carefully. Social media can give, but it can also take away. When social marketing is done poorly, even loyal customers cringe in embarrassment. Take, for example,| Extole | Customer Engagement Platform