A selection of the most important live chat statistics and trends. Find out stats about the average chat response times, market size, and channel preferences.| Tidio
For both organic and paid social media marketing, tracking social media metrics is a must. Here are our key metrics for social media!| Hurrdat Marketing
Learn about the Net Promoter Score (NPS) and its importance to your brand's success.| blog.hubspot.com
Learn why customer satisfaction surveys are so important and get inspired by excellent examples from real brands we know and love.| blog.hubspot.com
Would your customers recommend you to a friend? Learn how to calculate Net Promoter Score (NPS) and benchmark customer loyalty with this simple formula.| blog.hubspot.com