“If you had read the invitation properly, you…” or “if you were listening to what I was saying, you…” and embarrassing the buyer by insisting you were right, are all signs of impatience. You may win the battle but you will lose the war Patience pays. Successful businessmen and salespeople know this. Mediocre salespeople are […]| Lend Me Your Ears
What if your product was mired in a scandal like Airbnb is right now? here’s a step-by-step guide, how to sell in a crisis. To begin with,...| Lend Me Your Ears
Build rapport with the buyer; it is is an indispensable ingredient to successful selling. Have you ever met a stranger and you instantly hit| Lend Me Your Ears
Focus on the customer’s problem with agility, and not rigidity with what you’re selling. Interact with the buyer around his problem with an| Lend Me Your Ears
It is amazing what showing empathy in selling can do. The client’s eyes light up; a smile cracks his hitherto sullen face; his face brightens| Lend Me Your Ears
Saying, "I'm sorry" saves sales. There is no shame in apologizing. If you are a salesperson, or even the President, and you have made a mista| Lend Me Your Ears
