Managing people is much more than hiring and scheduling workers. It is creating an environment that employees thrive in and get excited to be a part of. And, that takes focus, strategy, and tireless effort.| The Thriving Small Business
Every business needs customer complaint procedures to deal with communication breakdowns, process failures, faulty products, or rude employees.| The Thriving Small Business
A customer service strategy helps employees understand the importance of the customer experience and works to create a service culture.| The Thriving Small Business
Organizations should provide a great first impression which is the first point of contact a customer has with an organization.| The Thriving Small Business
A product or service is only as good as the process by which it is delivered. Policies and procedures can help ensure product quality.| The Thriving Small Business
Reasons to train volunteers. Consistency in practice, Confidence in performing job duties, Assessment of performance, Volunteers feel valued.| Smart Church Management
Learn how to create a process for hiring church employees that results in an effective onboarding process and a seamless transition.| Smart Church Management
You should consider these 7 reasons to write down church policies and procedures to memorialize how work gets done.| Smart Church Management