A parent who purchases airline tickets for a family should receive a guarantee from the airline that it will seat the parent and child together without fees or a last-minute scramble at the gate or having to ask other passengers to give up their seat to allow the parent and child to sit together.| www.transportation.gov
Review will look at airline policies and training to ensure that passengers’ sensitive personal information is not improperly monetized or shared with third parties| www.transportation.gov
Information about filing airline related complaint for safety and security, airline service, and disability and discrimination complaints.| www.transportation.gov
Travel plans sometimes change and you may want a refund for a purchased airline ticket or other related services such as baggage or seat fees. This page contains useful information to determine whether you are entitled to a refund for air fare or services related to a scheduled flight. | www.transportation.gov