A practical guide to customer onboarding templates—what they are, why they matter, key elements, example touchpoints, and resources to scale onboarding successfully.| Gainsight Software
Gainsight's Customer Success and Prod| Gainsight Software
Learn which customer success metrics to prioritize in 2026—from renewal rates and churn to feature adoption and customer health scores—and how to use them to drive retention, expansion, and long-term growth.| Gainsight Software
In less than a year, generative AI has radically transformed the way we work, learn, and interact. This is especially true in the world of business, where| Gainsight Software
Gainsight has always been a leader in the industry, from being the first to establish Customer Success itself, to evolving with changing customer needs,| Gainsight Software
For the past decade, Customer Success (CS) has been defined by a straightforward mission: guide customers to achieve their desired outcomes with your| Gainsight Software
Building a successful business requires laser-like focus. Companies need to hire the right people, find the right customers, and ensure they can keep| Gainsight Software
A few decades ago, the predictions for 2024 included flying cars and robots everywhere. While some of our ideas came true, most did not. In fact, looking| Gainsight Software
