Companies are only just beginning to scratch the surface of what AI can do for the customer experience. Some concrete suggestions for moving forward.| ChiefExecutive.net
From retail to tech, customer obsession is a foundational mantra that helps businesses excel. Let’s explore why this is the case| Small Business Currents
Webex Workforce Optimization gives customer service agents and their supervisors the tools to work and collaborate more efficiently toward better customer satisfaction.| Webex