CRM has moved beyond contact management and sales force automation, but definitions vary, depending on the vendor you talk to. The answer is simpler than you might think and can be found in one click.| www.oracle.com
Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey―from marketing to sales to customer service and everywhere in between. It is the sum total of all interactions a customer has with your brand.| www.oracle.com
Oracle’s revenue transformation solution combines CPQ, subscription management, and other revenue operations tools to help you reach your full revenue potential.| www.oracle.com
Automated configurations| www.oracle.com
Ecommerce is the business of buying and selling goods and services over the internet. Ecommerce customers can make purchases from their computers as well as other touchpoints including smartphones, smartwatches, and digital assistants such as Amazon’s Echo devices.| www.oracle.com