Facebook reviews carry plenty of weight. Here's how to effectively monitor and respond to customer feedback on the social media website.| ReviewTrackers
Natural language processing can be a useful tool to help you analyze large amounts of data to improve your customer insights.| ReviewTrackers
How to generate your reputation score right now. Plus: how to interpret review metrics, customer data, & trends in your reputation scorecard.| ReviewTrackers
Reviews are hugely influential, so it's no surprise there's a trade in fake ones. Here's a guide on how to spot fake reviews and their consequences.| ReviewTrackers
Strive for a 5-star rating, but don’t fret over a 4.5 star rating: today’s consumers value authenticity over perfection.| ReviewTrackers
Online reviews statistics and trends to help companies understand the state of reviews today and how it reflects customers’ experiences.| ReviewTrackers