8 Key Metrics for SaaS Companies to be measured for better customer retention. Monthly unique visitors, Total signups, organic vs paid traffic & more.| FirstPrinciples Growth
If I would say, your product has a lot of areas that cause friction in your customer journey– you’ll not believe it. SaaS product teams are blinded by their hard work and it gets difficult to swallow that your product has some issues. Even the highly robust product leaves the customer with a question and […]| FirstPrinciples Growth
