Throughout the last year, I’ve been increasingly troubled by a set of vague thoughts centered on the word addiction. Addiction as a concept has expanded for me, over the last few months, beyond its normal connotations, to encompass the entire consumer economy. Disturbing shows like Hoarders have contributed to my growing sense that conventional critiques of consumerism are either missing or marginalizing something central, and that addiction has something to do with it. These vague, troub...| ribbonfarm
I have lost track of the number of times I’ve had conversations about product-driven versus customer-driven businesses in recent years. It’s a distinction that just keeps cropping up, and has featured in every consulting gig I’ve had in the last three years, but surprisingly I haven’t found any treatment of it that satisfies me. So this post is partly an attempt to save myself from future repetition.| ribbonfarm
