isp.net transformed its contact center with MiaRec, achieving a 900% increase in performance visibility, a 42% boost in NPS scores, and saving over 52 days of manual work annually.| www.miarec.com
MiaRec is a conversational intelligence and automated quality management solution designed to improve customer service. Optimize your contact center today.| www.miarec.com
Automatically remove sensitive data from your recordings with MiaRec's audio redaction services. Our data redaction solutions help eliminate human errors.| www.miarec.com
Unlock the full potential of your contact center with MiaRec's voice analytics. Our speech analytics solutions provide insights into your operations.| www.miarec.com
Improve service quality by using generative AI to auto-score call recordings. Our call center evaluation quickly and accurately identifies training gaps.| www.miarec.com
Evaluate and monitor agent performance with MiaRec's agent evaluation tool! It allows you to identify and address potential customer interaction issues.| www.miarec.com
MiaRec's Custom AI Insights provides unlimited capabilities for uncovering and analyzing the valuable data hidden in call recordings.| www.miarec.com
Discover how AI Insights can transform your sales contact center by identifying opportunities, improving follow-ups, and boosting revenue with actionable data from customer interactions.| blog.miarec.com
AI call summarization simplifies info by transforming lengthy calls into concise, actionable insights. Discover the benefits for efficiency, CX, and more!| blog.miarec.com
Organize your calls by certain topics and categories using MiaRec voice analytics. It allows you to detect trends and catch potential problems quickly.| www.miarec.com
See how call center analysis can transform customer experience. Our speech engine analyzes keywords for positive or negative customer and agent sentiment.| www.miarec.com
Score 100% of your calls, save time, and boost agent performance with Generative AI-based MiaRec's Automated Quality Management (AQM) solution, Auto QA.| www.miarec.com
MiaRec auto call summaries provide a quick overview of calls, enabling managers to understand the gist of a without listening to the entire recording.| www.miarec.com
Wondering what Topic Analysis is for? Read on to learn how it can improve agent performance, customer experiences, marketing strategies, and more.| blog.miarec.com
Boost your CC productivity with MiaRec Premium. Automate call summaries, track call types, extract key info, and provide coaching after every call.| www.miarec.com