One question we’re frequently asked is how many hashtags to use on different social media channels.| Ignite Social Media
With technology advancing, there are many messaging apps that subscribers can now choose from to connect with their favorite brands, businesses and friends. Most of us use messaging apps to chat with our friends but nowadays brands are tapping into messaging platforms like Facebook Messenger,...| Ignite Social Media
An update from last week's blog post about the trends we are seeing in social media marketing during COVID-19 around the globe.| Ignite Social Media
Review our three tiers of community management to help you determine what level of customer service on social media best fits your strategy.| Ignite Social Media
The trend of customer service on social is growing quickly. Answer these 3 questions to determine if your brand is ready.| Ignite Social Media
As customers flock to social media brand pages for support, ensure your social media customer care plan is ready with these best practices.| Ignite Social Media