Having a good designer doesn't eliminate the need for a systematic usability process. Risk reduction and quality improvement both require user testing and other usability methods.| Nielsen Norman Group
3 methods for increasing UX quality by exploring and testing diverse design ideas work even better when you use them together.| Nielsen Norman Group
Across 33 rich countries, only 5% of the population has high computer-related abilities, and only a third of people can complete medium-complexity tasks.| Nielsen Norman Group