Hotels are already working to court eco-conscious travelers, but demographic shifts and the rise of AI-powered booking may lead the industry to rethink loyalty and personalization.| Hotel Dive
Mike Metcalf shares how HQ Hotels is thinking about loyalty, marketing and guest experiences as the Wyndham-partnered brand plots openings for 2025 and beyond.| Hotel Dive
With its acquisition of Standard International, Hyatt continues to grow its lifestyle portfolio, but the company will have to fight competitors for resources in the saturated space.| Hotel Dive