Top 6 Call Handling Best Practices
Call handling is the process and management involved with outbound and inbound phone calls that a business makes and receives.| SQM Group
Call handling is the process and management involved with outbound and inbound phone calls that a business makes and receives.| SQM Group
Emotional intelligence in a call center environment is about the Agent's ability to understand and create a positive emotional connection with customers.| SQM Group
Learn why building customer rapport is one of an agent's most essential skills to delivering great customer service.| SQM Group
