You’ve implemented a successful Net Promoter Score survey, with a good response rate and a high NPS score. Congrats! Pop that number on your website, sit back and watch the leads roll in. Right?| kayako.com
One of the biggest mistakes when measuring customer experience is focusing on what your team is doing instead of what your customers are experiencing.| kayako.com
When it comes to customer support, the ability to experiment, tweak and improve your service is a huge part of meeting your customers’ expectations.| kayako.com
Support ticket AI streamlines customer service, reduces response times, and enhances efficiency. Learn the key metrics to track success| Kayako