Customers buy products and services with an implied guarantee that their purchase will is guaranteed to give them what they expected.| The Thriving Small Business
Successful organizations understand that consumers pay the bills and great customer service is the key to business success.| The Thriving Small Business
Managing people is much more than hiring and scheduling workers. It is creating an environment that employees thrive in and get excited to be a part of. And, that takes focus, strategy, and tireless effort.| The Thriving Small Business
A loyal customer base is important because it is those consumers who sustain and grow businesses. Learn tips to improve customer loyalty.| The Thriving Small Business
A customer service strategy helps employees understand the importance of the customer experience and works to create a service culture.| The Thriving Small Business
People need people. We need our family, friends, and others in our industry. Which makes professional networking so important.| The Thriving Small Business
Explore the potential shift towards a shorter workweek as we delve into the growing momentum behind the four-day workweek.| The Thriving Small Business
You have one opportunity to make a first impression. Use this sample telephone script so customer calls are answered how you want!| The Thriving Small Business