The authoritative guide on how Amazon does WBRs (from former exec Colin Bryar): how it works, how to do it, and how Amazon uses it to win.| Commoncog
It turns out that operational excellence results from the pursuit of a certain form of knowledge and using metrics in business is about the pursuit of this knowledge. This is Part 3 of the Becoming Data Driven series, and the result of a deep dive into the field of Statistical Process Control.| Commoncog
'Knowledge' here is defined as 'theories or models that help you predict better'. How an idea from W. Edwards Deming may well be a working philosophy of business.| Commoncog
I relocated for a three month expertise acceleration experiment in Judo. These are my notes from two months in: what I learnt, what was hard, and what deliberate practice actually feels like.| Commoncog
People often say things like "become data driven" without explaining what that means or how to do it. This is everything you need to know to actually become data driven, from scratch, using the same first principles that Amazon, Koch, and Toyota used back in their day.| Commoncog
Goodhart's Law is useless. It tells you about a phenomenon, but it doesn't tell you how to solve it. We look at how organisations actually prevent Goodhart's Law, and illustrate this with Amazon's Weekly Business Review as an example.| Commoncog