Hertz has sued Accenture for the failure of a $32m digital project to overhaul its website, but who is really at fault here?| Browser London
User research is an easy step to skip when planning a digital project, but if you don't know your users, how can you build a great product?| Browser London
The term 'continuous improvement' isn't going to set any pulses racing, but it is proven to be the best way to make excellent software.| Browser London