It should be easy for app users to give feedback. Like, really easy. A couple clicks- boom boom. But in order for it to be most valuable for Product, that feedback must come stapled with awesome context and data.| ben-mini
A while back, I wrote a post titled “What is a Platform?”. I defined what a platform is and why tech companies are so determined to become labeled as one. My definition of a platform is a tool that allows users to define and build their own things, which can be used by other users. Tech companies wish to own platforms, as they are the engines that propel the flywheel toward infinite growth.| ben-mini