Let’s explore a comprehensive answer—backed by data, five timeless sources, and 11 qualities of exceptional support—to, “What is good customer service?”| Groove Blog
6 Best Customer Success Tools: Groove for customer success insights. ConvertKit for customer onboarding and customer success retention. Trello for roadmap transparency. Slack for internal messaging. Calendly for scheduling customer success chats. Zoom for demos and webinars.| Groove Blog
Nobody’s born with good customer service skills. But, anyone can master them. Here are step-by-step instructions to improve you or your team’s support.| Groove Blog