Easily create, publish, and update knowledge| www.oracle.com
There are several different types of CRM systems. The CRM that works for your competitor may not be the best fit for you. Learn the different types so you know which is right for you.| www.oracle.com
Understand the features within customer relationship management (CRM) system that may work best for your sales, customer service, field service, and marketing teams.| www.oracle.com
Customer service refers to the assistance an organization offers to its customers before or after they buy or use products or services. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions.| www.oracle.com
Learn about marketing automation and how software can automatically manage and streamline marketing processes, activities, and campaigns.| www.oracle.com
As consumers have become more web-savvy (due in part to their reliance on the web for information and purchasing during COVID’s forced isolation), they are| convertrank.com
CRM has moved beyond contact management and sales force automation, but definitions vary, depending on the vendor you talk to. The answer is simpler than you might think and can be found in one click.| www.oracle.com
This in-depth guide will provide you valuable info on return on experience, including practical tips on how to fuel your mobile apps with CX.| AppsFlyer
Automated configurations| www.oracle.com
Unify customer behavioral data in real time| www.oracle.com
A/B testing and its close cousin, multivariate testing, can show you what is and isn’t working in your email marketing campaigns, your website, and even your mobile apps. It can give you an indicator of what your audience is interested in, intrigued by, and responding to. Let’s break it down.| www.oracle.com
The experts at Stevens & Tate share their thoughts, predictions, and observations in the world of marketing here through their comprehensive blog posts.| Stevens & Tate Marketing