Dissecting Delta's Botched Status Overhaul & Why It Backfired
Two weeks after unveiling an unpopular overhaul of its elite status program, Delta is reconsidering. So why did the airline do it - and why did it backfire?| Thrifty Traveler
Two weeks after unveiling an unpopular overhaul of its elite status program, Delta is reconsidering. So why did the airline do it - and why did it backfire?| Thrifty Traveler
Delta has been under pressure for weeks to walk back its proposed changes to earning status and getting Sky Club access. But that doesn't mean it'll revert to the old ways.| Thrifty Traveler
Two weeks after prompting an outcry with major changes to its elite status and lounge access policies, Delta's CEO says they're listening.| Thrifty Traveler
A month after causing an outcry with massive changes to earning Medallion Status and getting into lounges, Delta has finally scaled it back. But is it enough?| Thrifty Traveler
Delta is changing Sky Club access policies - and even after a recent rollback of the harshest restrictions, many questions remain. Can you double-dip with several cards? What about authorized users?| Thrifty Traveler
