Feeling strong? Here are the predictions for 2019Making predictions for the coming year is always fraught with danger, but this year it is even more complicated – for myriad reasons ranging from political and economic through to technology and changing behaviours. However, there is no shortage of . . . We are really sorry to […]| Loyalty Magazine
Soundbytes from The Loyalty Surgery 2018 – Part One| Loyalty Magazine
Insurance through customer eyes Customer requirements are changing, and some companies are failing to move fast enough to satisfy demands. Others are rethinking the customer proposition to gain advantage. In insurance, companies are working on incredibly tight margins, and yet still have to respond to changing customer . . . We are really sorry to […]| Loyalty Magazine
50% of luxury market owned by this group by 2025 It used to be sales that were seasonal, now it is consumer studies, and now is very much the time for them. This one is about the luxury market, which like most things to do . . . We are really sorry to say that […]| Loyalty Magazine