Brand sentiment in contact centers refers to how customers feel about a brand after interacting with customer support representatives.| Enthu AI | Conversation Analytics Platform
Here are some amazing AI tools for Contact Center that you need to check out such as Conversation intelligence, call auditing·, chatbots and more.| Enthu AI | Conversation Analytics Platform
Call center sentiment analysis works by analyzing various linguistic features, including text, tone, and context, to understand the emotions of the customer.| Enthu AI | Conversation Analytics Platform