Every single person at every dealership is having to adapt to the new reality. Remaining inactive in the face of significant change is a sure path to| Kruse Control Inc
During my first years in the car business, I wore a lot of hats in each job position I had. The one thing I learned early is that the accounting office| Kruse Control Inc
Poor leadership practices cost companies millions of dollars each year by negatively impacting employee productivity, staff retention, and customer| Kruse Control Inc
Just like when the doctor warns you about your cholesterol, I'm here to warn about the silent killers lurking in dealership financial practices.| Kruse Control Inc
I've spent my entire life in the car business, so when I walk into a service department, I see it differently than the average female customer. My focus| Kruse Control Inc
Have you ever heard about The $517,000 customer? It comes from Carl Sewell’s iconic book Customers for Life. In it, he teaches a simple credo, “Find out| Kruse Control Inc