We only really want to invest in personable relationships that are meaningful. Everything else is really just a transaction that can be automated or AI-ed. So buy that VR headset and give up on transactional humanity… the future is in the Metaverse folks!| Horses for Sources | No Boundaries
AWS could lose steam as the migration to the cloud, as a technology platform, gives way to the cloud’s role in making data a business asset. While AWS's growth numbers are still holding up, there could be significant changes on the horizon as Google Cloud Platform (GCP) makes up lost ground with its approach to a data-centric cloud environment.| Horses for Sources | No Boundaries
The world of enterprise innovation has changed dramatically since pre-pandemic days, and we – at HFS – have redefined how...| Horses for Sources | No Boundaries
HFS research has found that the average time for a bank to onboard a new commercial customer is 32 days....| Horses for Sources | No Boundaries
Salesforce’s AgentForce 2.0 signals a new era of digital labor, redefining how enterprises manage productivity, outsourcing, and internal workforce models. By integrating AI-driven Digital Workforce Equivalents (DWEs) into its platform, Salesforce positions itself as a cornerstone of the agentic AI revolution, challenging traditional IT and outsourcing paradigms. We believe this release signals a clear path toward the services industry’s shift toward Services-as-Software.| Horses for Sources | No Boundaries
It’s hard to remember that the Generative Era is barely more than a year into its fledgling life since LLMs...| Horses for Sources | No Boundaries
