No business can succeed without keeping its customers happy and loyal. And much of that responsibility lands directly on the frontline employees—the Customer Service Representatives. At a third-party call center firm such as VSA, the pressure on Customer Service reps to excel is even greater. Not only do we have to satisfy the needs of […]| VSA Prospecting: Lead generation | (B2B) | Marketing
VSA Prospecting is an inbound & outbound call center providing business process outsourcing to their clients. Services include lead generation, cold calling, appointment setting, market research, incident reporting, and more.| VSA Prospecting: Lead generation | (B2B) | Marketing
The end of the year is always a time for reminiscing, but this December has us feeling more nostalgic than usual. With the move to a mostly remote workforce, VSA has been busy downsizing our physical office in South Jersey. In the process of dismantling workstations and cleaning out desk drawers and file cabinets, we […]| VSA Prospecting: Lead generation | (B2B) | Marketing
From the outside, a well-executed telephone lead generation campaign can look almost effortless. You build a contact list, write a script, make a bunch of calls, schedule some sales appointments, and, ideally, close a few deals. Simple, right? Hardly. The truth is, there are countless moving parts behind the scenes involved in building and sustaining […]| VSA Prospecting: Lead generation | (B2B) | Marketing
Everyone’s heard the expression “the luck of the Irish.” It’s especially prevalent this time of year, during the recent St. Patrick’s Day celebrations. But did you know this seemingly innocuous phrase initially had negative undertones? It is believed the saying originated during the U.S. gold rush in the 19th century, when many of the most […]| VSA Prospecting: Lead generation | (B2B) | Marketing
Business Development Representatives typically do not last long in their job. According to recent statistics compiled by Zippia, 66% of BDRs remain in the position for two years or less, with 33% leaving within the first year. Given the nature of the job, this is not all that surprising. Cold-calling strangers on the phone day […]| VSA Prospecting: Lead generation | (B2B) | Marketing
There’s no disputing the fact that cold calling as a lead generation technique is difficult. Whether the goal is scheduling an appointment or demo for your sales rep, gathering market intelligence, or simply sharing new information about a product or service, people are often reluctant to engage in conversations with strangers—if they bother to get […]| VSA Prospecting: Lead generation | (B2B) | Marketing
