Customers buy products and services with an implied guarantee that their purchase will is guaranteed to give them what they expected.| The Thriving Small Business
Successful organizations understand that consumers pay the bills and great customer service is the key to business success.| The Thriving Small Business
Customer service is a common term we are all familiar with which means “one who aids or provides help to the purchaser of a good or service”.| The Thriving Small Business
Organizations should have an expectation for employees to provide good customer service. This is done by defining customer service standards.| The Thriving Small Business