Difficult work is often the most rewarding. This is especially true for those in leadership roles. I am incredibly proud of our software and the high-growth business we built at Aha! — but I am even more proud of the leaders we have helped grow. I am amazed at how we have grown our leadership team entirely from within the company.| www.aha.io
T-R-M. You will hear these three letters often at Aha! — with teammates exclaiming things like, “Melissa showed some next-level TRM today, showing the customer new functionality that they needed before they even asked for it.” Or “I reported a bug to the engineering team and it was fixed within 10 minutes. Serious TRM!” So, what is TRM? It stands for The Responsive Method. It is the engine that powers us.| www.aha.io
Ideas can drown you. Suggestions come from teammates and sometimes directly from customers. And you have your own running list of what to do next. Taken in aggregate, you might think this bounty represents real opportunity to innovate. There is plenty to choose from — even if it is scattered in spreadsheets and emails. But the number of ideas can be overwhelming and innovation requires more than just capturing feedback.| www.aha.io