We caught up with Jay Ivey, managing editor and researcher for Software Advice, to get his insight on how CSMs are using analytics. Let’s take a look at his key learnings.| Woopra
The top customer metrics worth tracking include Average Revenue Per Account, Net Promoter Score, Customer Lifetime Value, Customer Churn Rate, and more.| Woopra
Learn about customer behavior analysis and how to use analytics to massively increases conversions.| Woopra