Delta CEO: Recent Changes 'Went Too Far,' Says Fixes are Coming
Two weeks after prompting an outcry with major changes to its elite status and lounge access policies, Delta's CEO says they're listening.| Thrifty Traveler
Two weeks after prompting an outcry with major changes to its elite status and lounge access policies, Delta's CEO says they're listening.| Thrifty Traveler
A month after causing an outcry with massive changes to earning Medallion Status and getting into lounges, Delta has finally scaled it back. But is it enough?| Thrifty Traveler
