Over the last several years, entry-level UX salaries have dropped, while pay for experienced user experience staff has been more stable. (Updated to 2019.)| Nielsen Norman Group
Recruiting internal staff to test a user interface should be a last resort. Consider potential biases before drawing any conclusions.| Nielsen Norman Group
Remote usability testing allows you to get customer insights when travel budgets are small, timeframes are tight, or test participants are hard to find.| Nielsen Norman Group
Computing the net present value (NPV) lets you estimate the most profitable level of usability investment. For big projects, expensive usability can pay off.| Nielsen Norman Group
Teens are (over)confident in their web abilities, but they perform worse than adults. Lower reading levels, impatience, and undeveloped research skills reduce teens' task success and require simpler sites.| Nielsen Norman Group
Simple usability tests where users think out loud are cheap, robust, flexible, and easy to learn. Thinking aloud should be the first tool in your UX toolbox, even though it entails some risks and doesn't solve all problems.| Nielsen Norman Group
How can a small company's website benefit from usability activities despite a minuscule budget? By integrating four simple and effective usability practices into the design process.| Nielsen Norman Group