Wondering how to outsource your customer service the right way? Our steps guide your decision-making and factor in different circumstances.| Odondo
In this article we outline the different types of customer service. Not every channel is approproiate every time — find out why.| Odondo
We discuss the customer service challenges that come with seasonal eCommerce demand, how to solve them, and how to plan a year-round strategy.| Odondo
In this FAQ, we answer the most commonly asked questions on outsourced customer service, so you can decide if it's right for you.| Odondo
Odondo's pay-as-you-use customer service model ensures capacity always matches demand. Scale up or down with high-quality, UK based agents.| Odondo
Here, we outline 6 steps for creating a customer service strategy that will improve customer experiences and outcomes for your business.| Odondo
Your simple guide to customer service outsourcing. A breakdown of the different types, costs, and how to achieve quality and cost-efficiency.| Odondo
Like it or not, businesses are defined by their customer service. But in a post-pandemic world, what are the current trends in customer service that businesses should be aware of?| Odondo