Onshore customer service outsourcing is the process of managing customer services through a 3rd party in the same country as your business.| Odondo
We consider the value of outsourced customer support services and provide guidance on the type of CS functions that benefit most from it.| Odondo
Wondering how to outsource your customer service the right way? Our steps guide your decision-making and factor in different circumstances.| Odondo
We break down the different options for delivering customer service. We cover in-house vs outsourcing for both onshore and offshore setups.| Odondo
Your simple guide to customer service outsourcing. A breakdown of the different types, costs, and how to achieve quality and cost-efficiency.| Odondo