INSIGHTS: Hospital complaints come with a silver lining| Investigative Journalism Bureau
Kelly Turner is the operations manager of Care Opinion Canada, a program of the Alberta-based non-profit Imagine Citizens Network that enables patients, families, and healthcare professionals to share their experiences with health and social care services. Health systems around the world are awakening to a critical truth: when we truly listen to those who use […]| Investigative Journalism Bureau
A registered nurse reacts to an IJB investigation which found nurses working in acute medical units at Niagara Health Services hospitals were sometimes assigned 10 patients each.| Investigative Journalism Bureau